Oxfordshire and southern train services are lagging behind their northern counterparts according to a recent survey.
Research conducted by consumer group Which? found that most train services in the southern region rank rock bottom of the satisfaction list, with only Chiltern Railways bucking the trend.
The survey asked both leisure travellers and commuters to rate the train companies.
Great Western Railway received a customer score of 42% in the survey of commuters, ranking 16th out of 21 services, fairing only slightly better with a score of 51% from leisure rail users, placing it 18th of 23 services.
Southern (21%), South Eastern (31%), Thameslink and Great Northern (32%), Greater Anglia (35%) and South West Trains (35%) were the only services ranked below Great Western by commuters.
Chiltern Railways, which serves Bicester Village and Oxford branch lines, featured in the top five of both categories receiving a score of 62% from commuters and 68% from leisure users.
Merseyrail, which operates in and around Liverpool, topped both lists scoring more than 70%.
Travellers rated the services by reported punctuality, reliability, seat availability, standing space, frequency and value for money.
More than 8,200 passengers travelling with UK operators took part in the survey between October and November last year.
– Owen Hughes